Help & Support

Emergency Contact

24/7 Helpline:
+91 99999 99999

Email Support:
support@lynklabs.in

WhatsApp:
+91 88888 88888

Frequently Asked Questions

How do I book a home collection?

You can book online through our website, call our helpline, or use our mobile app. Select your tests, choose a convenient time slot, and our certified phlebotomist will visit you.

When will I receive my reports?

Most reports are available within 24-48 hours of sample collection. You'll receive an SMS and email notification when your report is ready.

Is home collection safe?

Yes, our certified professionals follow strict safety protocols including sanitization, use of sterile equipment, and proper disposal of medical waste.

Can I reschedule my appointment?

Yes, you can reschedule up to 2 hours before your appointment time. Contact our support team or use the reschedule option in your account.

What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, and digital wallets. Payment is secure and processed through encrypted channels.

Test Preparation Guidelines

Fasting Tests

  • โ€ข Fast for 8-12 hours before blood collection
  • โ€ข You can drink plain water
  • โ€ข Avoid smoking and alcohol
  • โ€ข Take regular medications unless advised otherwise