Terms of Service

Last updated: January 2025

Acceptance of Terms

By accessing and using Lynk Labs services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

Lynk Labs provides home-based diagnostic testing services including:

  • Online test booking and scheduling
  • Home sample collection services
  • Laboratory testing and analysis
  • Digital report delivery
  • Customer support services

User Responsibilities

  • Provide accurate and complete information
  • Follow test preparation instructions
  • Be available at scheduled appointment times
  • Pay for services as agreed
  • Maintain confidentiality of your account

Payment Terms

  • Payment is required at the time of booking
  • We accept various payment methods including cards and digital wallets
  • Refunds are processed according to our refund policy
  • Prices are subject to change with notice

Cancellation Policy

You may cancel your appointment:

  • Up to 2 hours before scheduled time for full refund
  • Less than 2 hours: 50% cancellation fee applies
  • No-show appointments are non-refundable

Limitation of Liability

Lynk Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Contact Information

For questions about these Terms of Service, contact us at:

Email: legal@lynklabs.in

Phone: +91 99999 99999